Effective date: October 1, 2026
Scope
This policy applies to information collected through the GoClean website and related quote-request communications. It does not replace privacy terms contained in a separate service agreement or a third party's own policy.
Information we collect
Depending on the features enabled on the production website, GoClean may collect:
- Contact information, such as a name, email address, and phone number.
- Project information, such as service type, property details, location, approximate size, desired schedule, and messages.
- Communications sent by email, phone, form, or another channel the customer chooses.
- Basic technical information, such as IP address, browser type, device information, referring page, and site activity, if hosting, security, or analytics tools collect it.
Please do not submit payment-card details, government identification numbers, health information, or other sensitive personal information through a general quote form.
How information is used
- Respond to questions and quote requests.
- Evaluate, schedule, coordinate, and provide requested cleaning services.
- Maintain customer and project communications.
- Operate, secure, troubleshoot, and improve the website and business processes.
- Meet legal, accounting, recordkeeping, and safety obligations.
Sharing and service providers
Information may be disclosed to vendors that support website hosting, forms, email, communications, scheduling, analytics, security, or other business operations, but only for the services they provide. Information may also be disclosed when reasonably necessary to comply with law, protect rights or safety, complete a business transaction, or with the person's direction or consent.
Draft assumption requiring confirmation: GoClean does not sell or rent personal information. The owner must confirm whether any advertising or analytics technology could constitute “sale,” “sharing,” or targeted advertising under an applicable state law.
Cookies and similar technology
The production website may use essential cookies or local storage for security and site operation. If optional analytics, advertising, embedded maps, chat, or similar tools are added, this policy and any consent controls should be updated to identify those tools and their purposes before launch.
Your choices and privacy rights
You may ask GoClean to update or delete information you submitted, or to stop nonessential marketing messages, by using the contact details below. Additional access, deletion, portability, or opt-out rights may apply depending on your state of residence and whether the relevant law applies to GoClean. Identity verification or legally permitted exceptions may apply.
Security and retention
GoClean should use safeguards appropriate to the nature of the information it maintains. No website or storage system can be guaranteed completely secure. Information should be retained only as long as reasonably needed for the purposes described above, legal obligations, dispute resolution, and legitimate business records. A specific retention schedule must be confirmed before this draft is published.
Children's privacy
This website is intended for people seeking business or household cleaning services and is not directed to children under 13. GoClean does not knowingly seek personal information from children under 13 through the quote-request process.
Changes to this policy
The published policy should show an effective date. Material changes should be reflected on this page, and additional notice should be provided when required by applicable law.
Contact
Questions or privacy requests may be directed to contact@gocleancompany.com, (385) 497-8385, or (801) 472-5813.